If you have any questions or comments about our products, please contact us by completing this form. We will respond as soon as possible.
You may return unused soaps within 14 days of delivery for a full refund less shipping and handling costs. We will pay the return shipping cost if the return is the result of our mistake. We will gladly refund the product price of used soap with the original invoice and a note explaining your reason for the return to Refunds will be issued within 7 business days of receipt. Please submit a message to request a return.
Shipping Policy & Rates
Orders are normally shipped within 3 business days after your payment is processed. All orders are shipped Ground, and delivery will be made within the ordinary course of business. If you provide us with a valid e-mail address, you will receive tracking confirmation from the ground carrier. We do not guarantee specific delivery times, nor do we offer express shipping services. Claims for lost or damaged goods must be made to the Ground Carrier as soon as possible. Your failure to promptly contact the Ground Carrier voids any responsibility we may have to reimburse you.
Privacy & Security
All other data transmissions are SSL encrypted. Our website displays current security seals validating these security claims.
We collect information about you required to complete your order. Your on-line credit card transaction is being handled directly by the banks in real-time, and as a result, we never collect, transfer nor store your credit card data. We will not voluntarily share your personal data with anyone beyond what's necessary to complete your order. Other than promotions we occasionally offer, we will not solicit you unless you affirmatively agree to receive our offerings.